24 Hours of Passionate Service

Once you get into the routine of working a 9-5 job, you may say that it’s not too bad. But what if you worked a job with an unset schedule where you’re on call on certain days, you don’t know what to expect and your job is never finished? You’d say that’s crazy, right? Well guess what—American Red Cross Disaster Service workers do this everyday. Talk about working a 24-hour job, and loving it.

This is the type of job where volunteers serve others because it’s their passion to help in devastating situations: being impacted by fires, floods, tornadoes or hurricanes. Red Cross does not see this as work but as a service rendered to the human population at the right moment.

Every 80 seconds there’s a home fire in the U.S. and on average, the Chicago Red Cross responds to three to four home fires per day in the Chicago land area. On Tuesday night a fire destroyed the entire side of an apartment and Chicago Red Cross saw the need to set up a shelter for the affected residents. The next day, I was able to get a glimpse of what the neighbors went through with the fire’s aftermath and what it’s like to serve people in need.

We arrived on the scene of where the apartment fire took place at 2:15 p.m. As we stepped out of the truck, I looked across the street to see how the building looked. It appeared that a couple of windows were shattered. The fire didn’t even touch the left side of the apartment complex, but the destruction on the right side took my breath away. What remained of the apartment rooms we looked in was rubble. The stairwell that spiraled down the outside of the building hung suspended in the air burnt to a crisp. I thought the inside apartment was devastating, but the back of the apartment and house is really where all the destruction took place. What used to be the garage no longer existed and the van still sat there but the insides were demolished.

Right then and there I began to see why the people had to evacuate the apartment building and the need for a Red Cross shelter. Not everyone in the apartment units was affected, but everyone was told to pack up and leave the premises. I will never forget the response I heard from one of the apartment residents, “There is no good or bad side to this situation when you have to leave your home.”

It wasn’t until I talked to some of the neighbors that the whole story began to make sense. Initially, the fire started in the garage and set the van that was in front of it on fire. After the van caught on fire the wind carried the flames to the pole that sat in between the house and apartment building. Once the fire traveled up the pole it spread to the apartment’s back porch where the staircase sat.

One of the stories I remembered was a resident saying he was cooking in his kitchen when he heard a loud boom, looked outside his window, and saw fire and smoke coming from the garage. All he could do was tell everyone in the house to get out. “We weren’t just worried about ourselves, but my friend and brother went to the garage and kicked the door in to make sure no one was in there,” said Steve Williams.

Immediately, I began to see the positive impact the Red Cross had on the community. In the 90 degree weather, Red Cross provided bottles of water, snacks and sandwiches, as well as providing information. Red Cross worker Cam C. Anton was on duty at the shelter and when guidance and comfort was needed, he was there to help.

Besides giving people food, drinks and shelter, they needed someone who would listen to them about their frustrations, sadness and fear. Red Cross helped fill the gap.

Red Cross volunteers who provide disaster relief are needed daily during national disasters. Their compassion and commitment to others develops overtime from serving those in their community. That’s what Red Cross did for these residents: provide a sense of hope that life will continue.

For more information about how to volunteer with Red Cross, click here.

Written By Rachel Moten

“Taste”ful Ways to be Safe at the World’s Largest Food Festival

The long-awaited Taste of Chicago officially starts today at 11 a.m. and will run through July 3 in Grant Park. The “Taste”, as many refer to it, offers its’ guests a wide array of delicious cuisine from Chicago’s many dining establishments.

Countless people will make the venture to Grant Park to check out what this year’s Taste has in store. With various foods from hot chicken wings to zesty pizza bites, it will be near impossible to leave without your stomach bursting at the seams. It may be hard to imagine anything other than good times and great eats, but it is important to keep in mind that emergencies can still happen.

Here are a few situations to consider as you enjoy the Taste this year:

- Choking: Food or small objects can cause choking if they get caught in your throat and block your airway while you’re walking around and eating. Knowing how to perform CPR on adults, infants, and children under 12 can help you dislodge any foreign object if needed. Sign up for a Red Cross CPR class.

- Heat Exhaustion: Drink plenty of fluids! Avoid alcohol and caffeine, if possible, which can dehydrate the body. Be prepared for heat exhaustion by knowing how to prevent and treat the symptoms. Also, don’t forget to read our do’s and don’ts of heat wave safety.

- Commuter travel: Whether you are traveling via car, bus or train it is essential to be ready for an unexpected emergency. Planning is a crucial first step toward a calm and effective response. Read our commuter safety tips and plan ahead.

As you enjoy various musical acts and unlimited fare at the Taste of Chicago this week, remember to be informed and ready in case you experience a sudden crisis. The American Red Cross of Greater Chicago offers a variety of First Aid/CPR/AED courses for adults, children and infants and safety tips that can help you prepare for any emergency this summer. Please visit http://www.chicagoredcross.org/ for more information.


Written by Hannah Segall, Marketing and Communications Intern

Photo by FreeFlighto46/Flickr

Timber: June Showers Topples Tree

A severe thunderstorm touched the City of Chicago on the early hours of June 9, 2011. The sky was illuminated by the blue of lightning and the earth shook from the vibrations of the thunder. Many people in the Chicago area did not sleep for worry that their homes might flood.

Janice Davis, resident of Dolton, Ill., placed her mother Janet and grandchildren to sleep and closed her eyes for the night, flooding was not a concern. At 4 a.m. she was suddenly shaken awake by a loud bang. Janice ran quickly to her mother’s room for she feared lighting had struck the home. After making sure that her mother and children were safe, she peeked out the window and to her shock saw that the tree had split in half and was hanging from her roof.

The collapsed tree pulled the electric lines and cracked the foundation, leaving the home without electricity.

Janice stated, “Being without electricity and my mom, who suffers from seizure and needs a respiratory aid, scared me half to death.” Janice tried to call friends and family for help without success.

“Before you guys came, I did not know who was going to help us,” Janice told Red Cross responders. The Red Cross provided the family with the security of knowing that they would have a place to rest, plug in the respiratory aid, store medications, and think about taking their next step.

Janice and her family were caught unprepared and without a plan. During disastrous weather, expected or unexpected, it’s key to be prepared. The Red Cross urges families to make a kit that includes some the following:

• Water—at least a 3¬-day supply; one gallon per person per day
• Food—at least a 3-¬day supply of non-¬perishable, easy-¬to¬-prepare food
• Flashlight
• Battery-powered or hand¬-crank radio (NOAA Weather Radio, if possible)
• Extra batteries
• First aid kit
• Medications (7¬-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
• Multi¬purpose tool
• Sanitation and personal hygiene items
• Copies of personal documents (medication list and pertinent medical information, deed/lease
to home, birth certificates, insurance policies)
• Cell phone with chargers
• Family and emergency contact information
• Extra cash
• Emergency blanket
• Baby supplies (bottles, formula, baby food, diapers)
• Pet supplies (collar, leash, ID, food, carrier, bowl)
• Extra clothing, hat and sturdy shoes

Next time the unexpected may occur to you. Be prepared make an emergency kit. For more information visit: chicagoredcross.org

Fires Destroy More than Material Possessions

Just when Janet Clair thought things could not get worse, they did for her on Wednesday afternoon. She has just been laid off from her job and was struggling to care for her six children, when an accidental fire broke out in her home. Her youngest daughter got a hold of a lighter and set one of the bunk beds’ mattresses on fire. She was so scared that she shut the door and didn’t tell anyone. Janet and the two other siblings were taking a nap and awoke to smoke and fire alarms going off. By that time the house was so smoky all Janet could do was grab the kids and rush out the house.

What began as a relaxing day of rest turned into a day of misery, pain, and a nightmare for Janet and her household.

As a Red Cross intern arriving on the scene to my first fire, the house appeared fine from the outside. But to my surprise once I stepped inside that was not the case. A lot of the family members sitting on the couch had looks of disappointment on their faces about the damage the fire did to the house when we entered into the house. It was not until I begin to walk up the stairs that I inhaled the smell of smoke. The first floor of the house remained untouched by the fire, but the two rooms in the attic were destroyed. Holes in the room’s ceilings, shredded pieces of clothing on the floor, and both mattresses to the bunk beds were totally disintegrated.

Janet followed us into the room where the fire started and once the other Red Cross intern asked her a simple question, “How are you?” she broke out in tears explaining she that she didn’t know what her next move would be. That basic question is what triggered in my mind and heart what it means for a family to be a victim of a fire.

Fires have one sole purpose and that’s to burn and destroy. It does not decipher right from wrong, friend from foe, or loved ones from distant. I realized this fire not only destroyed the material possessions for this family, but it devastated their lives.

Janet and her family escaped the fire’s path but it left behind tears, pain, anger, and broken memories. This fire did not destroy everything for Janet, but it left her with a story to tell and more responsibilities to carry from that point on.

At that moment I began to think to myself money cannot buy everything it can only buy so much, but the soul is something money cannot fix permanently. However, the Red Cross appeared to Janet as her only saving hope for the future. Besides providing for her financially, the fact that we were there to listen showed Janet someone cares. That meant a lot to her more than I could ever understand.

Being there made me view Red Cross as a symbol of hope for the pain and misery that many face during a fire. Red Cross is seen as an outlet of hope for others to not just make it through that day but down the road.

CPR Can Save Lives: Be Prepared at All Times

With temperatures rising and summer season around the corner more people are having heated-related illnesses. If you saw someone pass out at your workplace, in the mall, at dinner, or in a parking lot, would you come to their rescue? The better question is would you know what to do in a situation like this? It’s not just a matter of caring or having a heart to serve others, but the important part is being confident in knowing what you’re doing.

That’s why Tanya Corona-Garza, Rebecca Christy, and Courtney Shimenetto took a CPR/AED Adult and Child Plus class last week at the Chicago Red Cross Chapter. They wanted to walk out of the classroom confident they could save a person’s life if the emergency occurred. A majority of the people who attend these classes go because they need certification or recertification for their jobs, but they all have different professions: nanny, stay at home mother, consultant, student, etc. No matter what profession you hold, knowing how to be prepared for emergencies is important, especially when it involves learning how to save a life.

A quarter of a million people in Chicago take a CPR class that’s administered by the Red Cross. But only 5% of emergencies that occur are reported. The people who come to this CPR class, take it, so that they do not fall into the 5% category.

The Red Cross instructor stated that most people who get their training in this CPR class usually walk out confidently knowing they can save someone’s life. Those who are prepared have a better outcome in an emergency situation.

Upon completing the class, you’re certified for two years. I believe what helps so many people retain the information that they learn is through the interactive and hands-on assignments the instructors walk them through.

A brief overview of what is covered:
•Participants go through booklets and pamphlets
•Watch video series on the importance of CPR and demonstrations on what to do in different scenarios
•Go over the steps of having a kit, making a plan, and being informed when in the house and on the go
•Learned techniques of how to be protected when coming in contact with someone who’s bleeding
•Using a breathing barrier and plastic gloves to prevent disease transmission
•Recognizing and caring for cardiac emergencies
•Practice on mannequins for a child and adult on how to assist a conscious and unconscious person

Attending a CPR class can not only benefit you, but benefit others you encounter on a daily basis whether it’s a neighbor, relative, parent, or child. More than 300,000 deaths are caused by cardiac arrest in the U.S. So knowing what to do in case of an emergency can reduce the number of deaths. Emergency care is now coming to you at the palm of your hands through an American Red Cross app that we have designed with Dr. OZ.

To listen to the audio story along with photos, click on this link: http://www.youtube.com/watch?v=p8kP8ouQky4

Chicago Red Cross Staff Serves in Flood Disaster

A week and a half of being on the clock 24-7, little sleep, helping distressed families, and observing what the widespread flood has damaged can sound stressful or even frightening to anyone. But Becky Streifler, a Chicago Red Cross staff member, looks forward to experiencing all of the above.

Becky feels compassionate about relieving families of stress through the mental health team in the Memphis, Tennessee flood.

“You never clock out and you are there to provide people with mental health support the whole time. As a mental health deployment team we have to be useful to ourselves or we can’t be useful to others,” said Becky.

When disaster-affected areas ask the Red Cross network for help, trained volunteers can be sent nationwide to aid those in need of help.

“When the American Red Cross is there, the community knows help has arrived,” said Becky.

She’s been deployed several times before to locations such as Greensburg, Kansas and Haiti as a mental health specialist. She is there to care for those who need comfort and reassurance that feelings of distress can be normal after a traumatic experience.

Of course Becky has her moments of being nervous like anyone else would, but what motivates to help is being there for the disaster victims. And that is rewarding enough for her.

Take a few minutes and check out Becky's video interview one day before she deployed.

If you would like to sign-up for volunteering at the American Red Cross, visit these links: volunteer and take a class . So the next time disaster strikes in your neighborhood or across the country, you will be ready to serve. One of the ways you can assist others down South is through taking a disaster service human resources class that the American Red Cross offers. Complete this class and you too can become a part of serving people who were affected by the flood.

Written by Rachel Moten

Photo from American Red Cross on Flickr

Staying Afloat

Rescued boat at Montrose Harbor Photo courtesy Chicago Tribune

No doubt it’s been a heavy spring storm season for much of the United States. While those in the south continue to recover and prepare from the destruction in the past month, Chicago had its own close call last night.

There was the typical thunder boom and flash of lightning most of us saw, but what got one woman startled was the absence of her phone ringing. A Chicago resident, 48, had warned her husband, 62, of the violent weather to come later in the evening as he boated on Lake Michigan near Montrose Harbor. The panic set in when she went hours without hearing from him.

That gut feeling – wrenched stomach and unorganized thoughts – likely sent her into panic mode, the phase just before most of us stop short of taking action due to fear.

Instead of stopping short, she pushed though the paralyzing stage and became a hero.

After launching a speed boat with the help of two other boaters nearby, she found the capsized boat just half a mile from the coast along with her husband and two other men struggling in the water. Rescuing all four, she brought them to safety back at the harbor.

With the water between a chilling 30 to 40 degrees, the men were incredibly lucky to have survived after remaining in the cold for 45 minutes.

Summer is just around the corner and so is boating season. What happened last night can occur anytime, anywhere. Don’t let a Chicago favorite activity turn into the scare these residents went through. At the first sign of severe weather, get to safety. Make sure your water vehicle is stocked with personal floatation devices (PFDs) and take the time to learn CPR though one of our Red Cross classes, offered year-round. By reading our water safety tips, you’ll be prepared to push through the panic and become a hero yourself.

The Red Cross will be Honoring Our Own Mother this Weekend

In case you happened to forget, this Sunday is Mother’s Day. While some will be taking their mothers out to brunch and showering them with flowers, we will be celebrating our own mother of the Red Cross: Clara Barton.

This year, it just so happens that Mother’s Day falls on World Red Cross Red Crescent Day. Every year, May 8th marks a time to honor Barton, who founded the American Red Cross while serving as a nurse in the Civil War. Tending to the wounded soldiers on the front lines, she became the president of the American Red Cross in 1881.

This day also marks the anniversary of Red Cross founder Henri Dunant, who was the first to appeal to political leaders of the necessary protection of the wounded and sick he witnessed at the Battle of Solferino in 1859. His persistence turned into the Geneva Conventions and the International Movement of the Red Cross and Red Crescent Societies, serving every region of the world.

Dunant’s vision of an international organization and international treaties served as the building block for Barton’s motivation to protect

. She saw a need to keep the wounded in the midst of armed conflict safe, leading her to establish the American Red Cross. Both Clara and Henri’s passion can be seen in today’s work of the International Red Cross and Red Crescent Network, composed of the ICRC, the IFRC and 186 national societies.

As each of you carry on traits and memories of your own mother, we do the same. We carry on the legacy of educating the world on the importance of international humanitarian law (IHL) especially since one in five youth are unfamiliar with the rules of war . The Red Cross offers international virtual IHL classes you can attend, despite what country you live in. Schools across the nation can also incorporate Exploring Humanitarian Law (EHL) curriculum to educate students about human dignity.

While you thank your own mother for her hard work, love and dedication this Sunday, join us in celebrating the legacy of ours.

Next Virtual IHL Class: Wednesday, May 25th

Next EHL Teacher Training: Saturday, May 14th

Swept Away with Royal Wedding Fever

Cancel that Friday morning appointment, because the wedding of the year is about to take place. That’s right, Prince William and his fiancée, Kate Middleton, will wed this Friday, April 29 at Westminster Abbey in London, England.

With royal weddings such a rare and special occasion, everyone seems to be going a little bananas about the Royal Wedding between the young couple, which is expected to draw thousands of onlookers in central London and television viewers around the globe. But can you blame us? Who doesn’t love a spectacular wedding full of extravagant hats and decor? With a guest list that includes huge names like Sir Elton John, Victoria & David Beckham, Guy Richie and various royal families from around continental Europe, it’s nearly impossible to escape the publicity of this stunning extravaganza.

Although I won’t be able to attend the special occasion due to… uh, scheduling conflicts… you can bet that I, along with thousands of others, will be sitting front row in our living rooms watching the extraordinary celebration take place. For many of the residents of London, they will have an opportunity to view the ceremony and procession at various landmarks, including Westminster Abbey and Parliament Square. This is where we, the Red Cross, come in.

In order to provide help and safety in case of any emergencies, large or small, during the ceremony, the British Red Cross emergency response teams are expected to scatter over 100 staff and volunteers throughout central London. Specifically, the British Red Cross will staff 80 first aid volunteers, 15 communications and equipment volunteers, 3 first aid posts in Parliament Square and 3 to 6 volunteers at the media village located in Green Park.

Adam Hiley, the British Red Cross emergency planning officer in London stated, “As this is a large scale public event, we have been planning and preparing for it for the past three weeks now. We are deploying equipment and teams for first aid cover to ensure that well-wishers and tourists gathering in central London can be attended to in the event of any emergencies.”

We hope that assistance from the British Red Cross won’t be needed during the ceremony this Friday. However, just as the American Red Cross of Greater Chicago, the British Red Cross is always ready to prevent, prepare and respond to emergencies, whether big or small. So go ahead and pour yourself that bowl of Frosted Mini Wheats and take a sigh of relief in front of your television Friday morning, knowing that our good friends from the British Red Cross will be around to help this historic and exciting celebration go forth with safety.


Make sure to check out some of the exciting local Royal Wedding events right here in Chicago.

David Roth is an intern at the American Red Cross of Greater Chicago. He is currently a junior at DePaul Univeristy and dreams of gracing the cover of US Weekly.

Photo from Flickr: Royal-News

Earthquake Ready?

Photo by: Carola Solís / Chilean Red Cross

On December 1998 for approximately 15 seconds it seemed that I was in the center of the world. I was 13 years old when I experienced my first earthquake while on vacation with family in Ixtapa-Zihuatanejo in Mexico. I had just finished swimming the beach and was ready to head to dinner at a local restaurant. I decided to walk-out of the house before the rest of my family watch the fireflies. As I started my descent down the stairs I felt a slight shaking. Standing alone at the center of the staircase the vibrations of the earthshaking escalated slowly from the soles of my feet to the top of my hair. All thoughts vanished as time stopped, all I could feel was the gentle shaking beneath and the warmth of the air filling my lungs.

Since I was born and raised in Chicago, I was never educated on earthquake preparedness in school or at home. There is a misconception among people that an earthquake will not strike the Midwestern part of United States. We get tornados, blizzards, thunderstorms, and flooding but not earthquakes. However, the probability that an earthquake will strike is higher than we expect.

Reality set in on April 18, 2008 when a 5.2 earthquake hit West Salem, Illinois. The shaking was felt in the Chicago land area. It was said to be one of the strongest earthquakes to hit this part of the country in 40 years. Those that felt the shaking in the early hours of the morning shared their experience through calls to radio stations and friends, but as the shock wore off, so did talk about earthquake preparedness.

On January 12, 2010 we watched as a 7.0 earthquake devastated the island nation of Haiti. A year later we once again bared witness as a magnitude 9.0 earthquake hit the western coast of Japan causing a Tsunami. People around the world were able to see the true impact that an earthquake can inflict on a country and its people. Seeing the images of the search for the missing and hearing the stories of those who had been rescued, awaken within us our survivor instincts. We started to ask ourselves whether we were prepared for an earthquake or any catastrophic natural disaster.

Can a devastating earthquake the size of Haiti or Japan, strike the Midwestern United States?

It can. The Midwest is on one of the largest fault lines in the United States, called the New Madrid fault. The New Madrid Fault extends through northeastern Arkansas, southeastern Missouri, western Tennessee and Kentucky, and southern Illinois. According to USGS the probability of an earthquake of magnitude 7 or higher is of 7-10% and of magnitude 6.0 or larger is of 25-40%. With the potentiality of an earthquake striking, the Heartland of America taking measures to increase preparedness is essential for damage control and to lessen the impact on people.

To prepare people for earthquakes, the American Red Cross of Greater Chicago has joined The Greater Central United States Shake-Out initiative. The Shake-Out which will take place April 28, 2011 at 10:15 CDT, it is a large earthquake drill where people will practice to DROP, COVER, AND HOLD ON! The purpose of The Greater Central United States Shake-Out is to inspire communities to get ready for earthquakes, and to prevent disasters from becoming catastrophes.

Here at the American Red Cross of Greater Chicago we will be practicing DROP, COVER, AND HOLD ON! These simple three steps can increase the probability of surviving and recovering from an earthquake.

Join us on April 28th 2011 at 10:15, register for free at www.shakeout.org/centralus and pledge your family, school, business, or organization’s participation in the drill. Registered participants will receive information on how to plan their drill and how to create a dialogue with others about earthquake preparedness.

During an earthquake remember:

• DROP to the ground (before the earthquake drops you!)
• Take COVER by getting under a sturdy desk or table
• HOLD ON to the table until the shaking stops.

For more information on Earthquake Preparedness visit chicagoredcross.org

The Red Cross is a Blessing to this Family

Photo by Daniel Cima

Tough times often get tougher before they can get better. To help the thousands of people affected by the severe storms in the South this past week, the Red Cross has set up several shelters to provide relief in the form of temporary housing. The American Red Cross of Greater Chicago deployed two of our own local volunteers to Raleigh, North Carolina to help provide assistance. Below is the story of how one family is enduring the disaster aftermath.

The following story was written by Allen Crabtree, American Red Cross disaster relief worker.

Gilda Brisbon and her family know what it’s like to be homeless, but when they moved into their home in the King Charles Road neighborhood in Raleigh, North Carolina three years ago they thought that those days were behind them. However, on Saturday, April 16, everything changed when their home was destroyed by a class EF1 tornado and they lost everything but the clothes on their backs.

“My daughter Brittany was home alone when it hit,” said Brisbon. “I had heard the warning sirens and was hurrying to get home. I looked at my watch and it was 3:31pm when I saw the black funnel cloud coming right at me.” She took refuge in a nearby friend’s house with her grandson Anthony, struggling to keep the door closed against the storm.

Daughter Brittany saw the lights flicker on and off, felt the house shake and heard the sounds of the storm and a large tree in their yard being uprooted. She took refuge in the laundry room, fortunately suffering only minor cuts and bruises as the tornado demolished all but the kitchen and the laundry room. “It rained very hard for about five or ten minutes, and then everything got quiet,” she said. “I ran from the house to find my mother, and had to climb under and over many trees that were knocked down.” She added “the houses on either side of ours were untouched, but ours was destroyed! That’s just not fair!”

The Brisbon’s stayed Saturday night and Sunday at the nearby house of their friend, Latesha Winston and her two children. The power was out in the entire neighborhood, however, so when they heard that there was an American Red Cross shelter open at the Garner United Methodist Church in Garner, NC, they all took refuge there.

Red Cross Shelter Manager Judy Cox said that many of the families staying at the shelter have similar stories. They have lost power, some have had their homes destroyed, and all are extremely grateful for the Red Cross help in their time of trial.

“This is the first time that we have ever stayed at a Red Cross shelter, but we know about homeless shelters from the 93 days we were without a place to call home,” Brisbon said. “Your shelter here is so much nicer than that other place where we stayed, and all of your people are so kind to us and treat us wonderfully. The Red Cross is really a blessing, and we thank you from the bottom of our hearts.”

Brisbon and her family are not sure what they will do next. Their home has been condemned and they must now find a new place to live, but they have been through tough times before and are positive that they will make it through this challenge that life has thrown at them.

Not a Typical Tuesday

Image courtesy Chicago Tribune, unedited video screencapture

Every morning I make the decision of taking either the brown or red line. But today, it was neither. At 9:30 this morning, none of my fellow Fullerton commuters were going anywhere for a while.

There’s a pattern when uncertainty strikes: confusion, anxiety, panic, frustration.
Just because I am a Red Crosser doesn’t mean I am always calm and collected (in fact, I am certain I would have been more at ease had I carried a Red Cross Safety Tube).

In attempt to ease confusion, straining my ears to listen to both the muffled announcements from the CTA and surrounding crowds got me nowhere. I turned to the classic default of a public relations person: Twitter. Nothing yet- so I knew it was a fresh incident. Second public relations default: ears. A girl next to me said her friend had heard of a derailment. But that was it. Checking Twitter again, there it was- “Brown line derailed. Major CTA delays going south.”

Slowly, the information poured in. Upon learning the accident was just a few hundred feet north of us, crowds became eager to find a way to get where they were going.

A strange thing happens when disasters strike. We’ve seen it with Haiti and Japan, but not everyone gets to witness the intimate local bonds when everyday disasters happen.

Though I wasn’t directly on the scene of this disaster as Red Cross personnel, I still felt the energy of our mission to respond. After spending 30 minutes waiting on one of the many motionless trains affected by the delay, I (like any true city-paced Chicagoan) was getting restless. As CTA passengers, we all had the same goal: just get where we wanted to go. But how we did it was a bit remarkable. Deferring to a Red Cross commuter safety tip -- Learn alternate routes and ways to get where you need to go -- I followed suit. All in the same situation, people began to pile with strangers into cabs to help each other reach their destinations efficiently. I was one of them.

Uncertainty is part of the culture in working in the disaster response field, but the comfort in that is the part that proceeds the “un-”. There will always be help. There will always be a way.

“We’re always there.”

At the Scene of a Home Fire

Almost everyday Chicagoans hear about a house fire in the news. It’s something that happens so often and impacts so few at a time that we tend not to give it too much attention. It’s disregarded as “another fire somewhere in the city”, but the story looks very different if you experience it personally. It’s not numbers you look at then, it’s the faces. And knowing that you’re standing in someone’s burned up home makes the fire very real and extremely scary.

Last week, I was on scene with Red Cross responders at a fire on Chicago’s south side. The blaze started at 1:30 p.m. in a two story home which housed a family of four. Within minutes, the flames got completely out of hand and swallowed up the entire structure. Three of the residents were not at home at the time, but unfortunately, the one person who was there, was trapped on the first floor bedroom. The firefighters soon came to his rescue and dragged him out, but not before he received serious burns and had inhaled a lot of the smoke.

When I arrived with the Red Cross disaster volunteer team, the house and the family were in a mess. The mother, Catalina, was desperately trying to salvage some items from the char ridden house. One of her sons, Marcelo, was in the hospital with serious injuries, and her other son, Jose, was pacing around the place with an expression of complete daze and confusion. The frame of the house was still standing but everything else was in ruins. There were big holes in the ceiling and the floors. The windows were out and all the furniture was badly burned.

The Red Cross volunteers sat the family down in their van, helped calm them down, listened to their story and comforted them as best as they could. They also provided them with assistance for food, shelter and clothing.

The immediate security that your donations provide to the victims of a fire help them recover from the shock of the incident, and gives them a warm and safe place to stay and collect their thoughts. Every little bit counts-ask someone who’s been through a fire.

Keep yourself and your family safe from fires- click here for some fire safety tips.

Written by Maliha Sadiq

Hometown Heroes

Working with the Red Cross, we constantly hear amazing stories of generosity. Sometimes, we hear stories that take generosity to a whole new level, whether they are related to donations, rescues, service or anything in between. Last Week, ABC Good Morning America published a story about a live kidney donation that was made possible through the wonders of one of our favorite social medias: Facebook.

When Jeff and Roxy Kurze found out that Jeff’s kidneys were failing, their world was shook. Hearing the bad news that it would take approximately five years for Jeff to receive an appropriate kidney, Roxy turned to social media. By simply posting a facebook status asking anyone to forward her information on live donors with type O blood, Roxy and Jeff received the miracle they had been desperately hoping for.

Fortunately for us at the Red Cross, we get the opportunity to publicly thank individuals who have made life changing differences in the lives of others. In fact, we have the honor of recognizing everyday local heroes once a year at our annual Heroes Breakfast, which is being held on April 14. The American Red Cross of Greater Chicago is honoring 18 heroes in 11 categories. One of which, is also a live kidney donor from Evanston, IL.

After hearing from his favorite cashier at the local Jewel Osco that her kidney was failing, Dan Coyne, a school social worker, offered his matching kidney to Myra de la Vega. The two did not know each other very well, but Dan felt compelled to help. The procedure took place last spring and Myra and Dan have since become family.

Along with Dan, we have an amazing group of individuals who have all done heroic acts over the past year. We have heroes ranging from military mothers, a World War II nurse, fire fighters to even a teenager who by the age of fifteen has already made an impact to many children living with epilepsy. Take a moment to learn more about each of our local heroes.

Guest blogs from (Red Cross) dogs

By Sanford Carlos
About me
Likes-peanut butter treats, short walks (prefer to be inside sitting on a warm lap)
Dislikes-having my teeth brushed

So we love each other alot, right? Would you help me if I needed you? Do you know how?

April is Pet First Aid month and the perfect time to talk about my somewhat sorted past. I’ve had a torn ACL that required surgery, eaten a rubber ball that blocked my digestive system and more. All pretty common stuff in the life of a 5-year old dog but still scary for my owners/parents/humans, take your pick on what you’d like to call them but they take care of me. I’m just glad they knew what to do when I was sick because they took an American Red Cross pet CPR/first aid class and could recognize when I was hurting.

Here’s a recent video about the classes (it shows the really cute pet manikins used for the training). The classes teaches how to recognize when your pet is in distress, how a two-liter bottle can save your pet’s life (hint: it makes the whole mouth to snout thing easier), how to do a simple splint, help a dog who is choking and more.

Here’s the page www.chicagoredcross.org/petsafety on all things pet safety (including a pet safety disaster checklist)Oh and this study from the LA Times shows most pet owners would perform CPR on their pet.

So would you take the course? Have you ever been in a situation when you wished you had? Comments from people and pets accepted.

Sanford Carlos’ human companion works at the American Red Cross of Greater Chicago.

Life Happens, Learn CPR

You enter your favorite French bistro with your friends on a Saturday night and are quickly seated at a quaint table right next to a window with a fabulous view of Chicago nightlife. Your waitress pours you a glass of water and gives you a few minutes to look at the menu while she runs to the back room to find your group a bottle of wine. Your best friend cracks a joke about the man across the room that looks like George Clooney and everyone at the table bursts out laughing. All of sudden, a man at the table next to yours collapses head first into his walnut salad. Everyone in the restaurant realizes that the man needs help but no one is trained in CPR. Your table watches in horror, unable to assist in anyway but to flag down a waiter and call 9-1-1. Later, you learn that the man did not survive.

Many may think that the probability of something like this occurring is relatively unlikely, but it was a reality for Nicholas Swain. While catering an event, a man collapsed and died before the ambulance was able to get to the location which was only a couple of blocks away from a hospital. Nicholas and his coworkers from Blue Plate, a catering company, decided to take the American Red Cross of Greater Chicago CPR course to be prepared for this type of incident.

CPR and First Aid are life saving skills that everyone young or old should have, because emergency incidents can occur at any time. On March 19th the Red Cross’s Save-A-Life event offered free CPR and First Aid classes throughout the nation. The event was in honor of U.S. Representative Gabrielle Giffords who was shot in the head during a congressional rally in Tucson, Arizona. After the initial hit, her intern Daniel Hernandez provided first aid assistance and saved her life.

On Save-A-Life Saturday more than 11,000 individuals were trained. Like Nicholas and his colleagues, they also realized the importance of being prepared.

Nicholas and the catering staff come into contact with a variety of people and the probability of an incident where the use of CPR for emergency assistance is high. When working in the hospitality industry being able to perform CPR and the Heimlich maneuver can safe a life. According to a report conducted by the Center for Disease Control in the U.S. 60% of choking in children ages 0-14 was related to food. Food related choking incidents can occur anywhere from the home to a restaurant. It is important for restaurant, catering, and other hospitality industry staff to be able to perform procedures such as the Heimlich to prevent choking.

Being prepared can save lives, whether it is from learning how to prevent a fire to rescue support through CPR, the key is to be prepared. We encourage everyone to take a CPR class and to visit the prepared section on our website chicagoredcross.org .

Take action and learn CPR like Nicholas, his co-workers at Blue Plate, and the 11,000people who dedicated their time on Save-A-Life Saturday. Next time a person starts choking or collapses it may be up to you to save their life. Be ready. Be prepared.

Written By: Lauren Snyder and Erica Serna

Relief for the Rising Sun

Before the American Red Cross rose out of bed last Friday, devastation in Japan had already broken loose. The sun wasn’t even up as I flipped on the news to see bold red headlines and images of people clinging to the remnants of what used to be their own homes swept away by waves and swallowed by cracks in the earth.

I knew it was going to be a challenging day for the Red Cross -- a day of perseverance.

We are not alone in anything we do. Just as we stand by victims’ sides for comfort, we have our own partners who we rely on for support despite any daily event.

One of our most trusted partners in times like these, Threadless, never fails to utilize its talent to do good. It was only a matter of hours before we got word the original T-shirt company would donate 100% of proceeds to Japanese relief efforts and honor those affected by including their memory in a design for hope. They literally rose to the challenge faster than we would see Friday’s sun set.

By voting for your favorite t-shirt online featuring Japan, you can help directly, and look pretty cool wearing the winning design at the same time, too.

Just as we stand by Japan in times of crisis and hardship, can you stand to rise in times of relief? We promise it comes in your size.

Written by Katie Wilkes

Home Fires Destroy Memories Every 80 Seconds

The American Red Cross responds to fires more than any other disaster. More than hurricanes. Earthquakes. Tornadoes. Fires occur in the United States every 80 seconds.

In Chicago, disaster volunteers are called to home fires about three to four times a day on a normal day. They arrive on scene oftentimes while firefighters are still there, and they provide families with food, shelter, infant formula, teddy bears for the kids, access to medication… whatever the family needs to survive.

This relief is almost entirely delivered by volunteers and funded by donors.

When we arrive, more often than not, we encounter families who are grateful. Though they may have lost everything, they say “thank goodness” that their loved ones survived.

“Everything else can be replaced,” they say.

When a family survives a fire without deaths or injuries, they usually first think of their pictures – the memories that can’t be replaced. One of my most striking memories as a disaster volunteer was helping this family wipe away smoke damage from baby photos that we were relieved to find intact.

With a single click, you can capture a memory with your camera and keep it forever, but only, if your home is not one of the 70,000 that will burn this year.

Today, in a single click and in a matter of moments, you can join a movement on Facebook to honor those who aren’t so lucky.

Visit http://every80seconds.com/and get a glimpse of what it’s like to lose your most precious memories. At the end of your visit, all of your photos will be fully recovered.

At some point in your life, though, someone close you will lose their photos forever to a real fire and will not be able to recover them. Be a part of their relief, before they need it.

Share the every80seconds.com experience with the people you love most.

Pledge a donation for every photo you can’t imagine life without.

Feel grateful.

Here's how your donation will help if you take the extra step to help a family that has been devestated by fire:

- $3 provides a comfort kit with hygiene items that preserves a client's diginity
- $6 provides a wool blanket to keep them warm if they are displaced
- $10 provides one meal
- $20 provides two meals
- $25 provides breakfast, lunch and dinner to a shelter resident who lost their home in a fire
- $50 provides five blankets for a family
- $75 provides food and shelter for a cleint for one day in a shelter
- $100 provides ten hot meals
- $150 provides supplies, such as soy formula, wipes, diapers, etc, to shelter one infant
- $200 provides one month's worth of emergency supplies for two families
- $1,000 saves the day - covers a day's worth of disaster response in the Greater Chicago region.

The every80seconds.com experience requires a high speed browser and internet connection, as well as Facebook connect permissions.

I've Seen Stranger Things

If you’re wondering why these three unlrelated animals are posing in a perfect pyramid for this photographer, flickr user Telemachia explains below.

“After three days of storms and rain, we found these three floating in a pool filter, clinging to each other to survive. All of them were exhausted from the effort and were reluctant to part ways after being rescued.”

If there’s anything I’ve learned from being with the Red Cross, it’s that adversity brings strangers together. It doesn’t matter where they’re from or how they feel about each other. Being a part of the Red Cross disaster response is a learning and growing experience for both the clients and the volunteers, especially when you have the opportunity to listen to people’s stories fresh after a life-changing disaster. Chicago’s main breed of disaster is home fires and the victims have usually lost much of their home and belongings. Disasters like these can be tragic, but somehow adversity never fails to uncover the hope and sense of community that blooms among people who have all undergone the same powerful experience together.

This week we had the pleasure of meeting Charles, a resident and survivor of a Chicago apartment fire that happened earlier this week. He and several other residents are housed in one of the Red Cross emergency shelters nearby, and we were able to speak with him about his experience during the fire.

The first thing you’re going to notice about Charles is that he is wheelchair bound. The second thing that will strike you is when he tells the story of how he escaped the building through a second story window.

When the fire started, smoke began to fill the hallways almost immediately. Charles was in the room next door, so he closed his door and blocked the bottom to delay the smoke’s progress. He then went to open the window, but by the time he’d opened it the smoke was already filling his room.

It was then, he said, that he knew “It was time for me to go out the window, instead of just opening it.”

There were people outside on the ground floor helping others escape the building. The fire department hadn’t arrived yet and once they saw that Charles was still inside, everyone encouraged him to use the window to get out. They gathered up mattresses under his window so he wouldn’t be hurt when he fell, and helped him get away from the flaming apartment. “If it wasn’t for everybody helping each other, a lot of people would’ve gotten hurt.” He says, “It was that immediate help that was right there when it was needed, they took it on their own to help me.”

Volunteers Jackie, Kyle and I were so moved by Charles’ story that we haven’t stopped talking about all week. It goes to show that in the face of immediate danger people will be there to stuff mattresses under your windows to help you out of a fire, and they’ll share stories with strangers over a cup of coffee in the relief shelter.

Charles’ inspirational story can help us be better prepared for a disaster just by showing that we can accept the role of “helper” in an emergency. None of the residents thought of themselves as victims that night. Instead most of the 50 people were able to evacuate with practically no injuries and share a unique bond, though strangers, because they were survivors.

By Monica Ray
Photo credit to Darren aka Telemachia

Red Cross Month -- Join Us

Today marks the beginning of Red Cross Month. This is a time of awareness, volunteerism, and generosity. Red Cross Month is a reminder that we couldn’t carry out our mission without the support of our volunteers, followers, and staff.

One disaster that goes under the radar for many Chicagoans is fires. People usually think of hurricanes, tornados or earthquakes. Home fires may seem to have minimal impact but the people that are affected in a year by fires can equal or surpass those of a hurricane or earthquake.

Last night alone, Disaster Services for the American Red Cross of Greater Chicago provided shelter, food, and comfort care to over 50 individuals affected by an apartment fire. On the weekend they responded to six fires where a total of 30 adults and 20 children received assistance. In the past 3 days the Red Cross of Greater Chicago has assisted over 100 individuals.

Robert, one of the people impacted by last nights fire, stated that after seeing thick white smoke making its way through the halls of his apartment complex he knew it was time to leave everything behind and evacuate. Like people affected by a large scale hurricane or tornado individuals affected by a home fire in a matter of minutes loose everything that they hold dear.

Robert is one of many that are displaced daily by home fires. Disasters happen all around us on a daily basis. This month you can help by raising awareness, volunteering or donating to the Red Cross.

Written by: Erica Serna