Disaster Response: Helping Families Recover from Unexpected Disaster

Doreetha, her husband, and four of their five children were at home Saturday night, sleeping in the living room of their house after staying up late to watch a movie together. Though sleeping in the living room was not what the family normally did, it was late, so Doreetha let them stay. Plus, she had a strange sense that, maybe, they should stay put in that part of the house that night.

They were jolted awake early the next morning by the sound of a huge explosion and shattering glass from the windows on the south side of their house. They looked outside and saw that the house next door was collapsed. Their instincts told them that they had to get out as soon as possible, and by the time they collected coats and shoes, the fire had engulfed their front door. The family had to escape out the front window.

Outside in the street, other neighbors ran out of their houses to see what had happened. Since the house was near Midway airport, several thought at first that a plane had crashed. The house was basically gone, due to a gas explosion, and the two on the sides--Dreetha’s and the other house to the South--were on fire. Rudy, a neighbor from across the street, saw one of the occupants of the destroyed house running away, his clothes smoldering. He urged him to lie down until help came. Seeing that the house on the south side was also on fire, Rudy ran to assist the older woman who lived there in getting out of her house.

I was volunteering for the Sunday morning shift for the American Red Cross as a Disaster Action Team responder. These volunteers go to fires, floods, and other disasters to assist victims in meeting their immediate needs after a disaster. I got a call early Sunday morning from the dispatch center to respond to the fire. I was asked to respond to what sounded like a large fire on the south side of Chicago, alongside Lily, another response volunteer.

On arriving at the scene, smoke was still in the air but the fires had been extinguished. The investigation and recovery process had begun. One of the neighbors told me that an hour earlier it looked like a war zone, with the charred, smoking remains of the exploded house. Firefighters were fighting the high flames of two house fires on either side of it, made worse by the high winds. Emergency vehicles and personnel were rushing in and out, and the smoke was so heavy it was hard to see anything.

Conversations with the police, firemen and the local precinct captain, Barbara, helped Lily and I determine how many people had been affected and where they were. Three households had been displaced. The occupants of the exploded house and the older woman from the adjacent house on the South side had been taken to local hospitals. Fortunately, there were no fatalities. The precinct captain assisted us by coordinating with a nearby senior center to provide a meeting room for us to meet with Doreetha and her family, who were still on the scene.

Throughout the day we communicated with the Red Cross office, to keep the staff and administration apprised of the situation should any additional assistance or response be needed. Peg, the volunteer nurse on call that day, worked on assessing specific medical needs of clients throughout the day.

Lily and I spoke with Doreetha and her family in the senior center. They felt blessed that they were all safe, but they now turned their thoughts to recovery. She had no access to her house since it was severely damaged and deemed unsafe to enter. She had no idea how much of her belongings might be salvageable, and was worried about finding shelter for a large family such as theirs. “Who would take all of us?” she said, almost more to herself than to us, shaking her head.

Not only are immediate needs a worry, but a fire can also affect plans for the future. Doreetha had just started designing and making clothing items to sell, and all her materials were in the burned house. Most recently, with the start of football season she had been making hooded blankets/capes with colors of the local football team to sell. She doubted whether any of it survived. Her daughter, who is studying art, worried about whether her portfolio had survived. “She is president of her school art club,” Doreetha said proudly.

We talked with Doreetha and her family about what had happened, and gradually helped put together the beginnings of a recovery plan. The Red Cross assisted Doreetha and her family with food, clothing, shelter, care kits, and stuffed animals for the younger children. She and her family were very grateful for the assistance the Red Cross gave, and I’m glad to have been a part of assisting in this family’s recovery and the others displaced by the fire that day.


Written by: Judy Gustafson, Disaster Response Volunteer

Read about the disaster here: http://www.nbcchicago.com/news/local/133766658.html#ixzz1db5zVQPW

Thanks to all the volunteers who regularly take the time to respond to disasters like this.

Chicago Red Cross Staff Serves in Flood Disaster

A week and a half of being on the clock 24-7, little sleep, helping distressed families, and observing what the widespread flood has damaged can sound stressful or even frightening to anyone. But Becky Streifler, a Chicago Red Cross staff member, looks forward to experiencing all of the above.

Becky feels compassionate about relieving families of stress through the mental health team in the Memphis, Tennessee flood.

“You never clock out and you are there to provide people with mental health support the whole time. As a mental health deployment team we have to be useful to ourselves or we can’t be useful to others,” said Becky.

When disaster-affected areas ask the Red Cross network for help, trained volunteers can be sent nationwide to aid those in need of help.

“When the American Red Cross is there, the community knows help has arrived,” said Becky.

She’s been deployed several times before to locations such as Greensburg, Kansas and Haiti as a mental health specialist. She is there to care for those who need comfort and reassurance that feelings of distress can be normal after a traumatic experience.

Of course Becky has her moments of being nervous like anyone else would, but what motivates to help is being there for the disaster victims. And that is rewarding enough for her.

Take a few minutes and check out Becky's video interview one day before she deployed.

If you would like to sign-up for volunteering at the American Red Cross, visit these links: volunteer and take a class . So the next time disaster strikes in your neighborhood or across the country, you will be ready to serve. One of the ways you can assist others down South is through taking a disaster service human resources class that the American Red Cross offers. Complete this class and you too can become a part of serving people who were affected by the flood.

Written by Rachel Moten

Photo from American Red Cross on Flickr

The Red Cross is a Blessing to this Family

Photo by Daniel Cima

Tough times often get tougher before they can get better. To help the thousands of people affected by the severe storms in the South this past week, the Red Cross has set up several shelters to provide relief in the form of temporary housing. The American Red Cross of Greater Chicago deployed two of our own local volunteers to Raleigh, North Carolina to help provide assistance. Below is the story of how one family is enduring the disaster aftermath.

The following story was written by Allen Crabtree, American Red Cross disaster relief worker.

Gilda Brisbon and her family know what it’s like to be homeless, but when they moved into their home in the King Charles Road neighborhood in Raleigh, North Carolina three years ago they thought that those days were behind them. However, on Saturday, April 16, everything changed when their home was destroyed by a class EF1 tornado and they lost everything but the clothes on their backs.

“My daughter Brittany was home alone when it hit,” said Brisbon. “I had heard the warning sirens and was hurrying to get home. I looked at my watch and it was 3:31pm when I saw the black funnel cloud coming right at me.” She took refuge in a nearby friend’s house with her grandson Anthony, struggling to keep the door closed against the storm.

Daughter Brittany saw the lights flicker on and off, felt the house shake and heard the sounds of the storm and a large tree in their yard being uprooted. She took refuge in the laundry room, fortunately suffering only minor cuts and bruises as the tornado demolished all but the kitchen and the laundry room. “It rained very hard for about five or ten minutes, and then everything got quiet,” she said. “I ran from the house to find my mother, and had to climb under and over many trees that were knocked down.” She added “the houses on either side of ours were untouched, but ours was destroyed! That’s just not fair!”

The Brisbon’s stayed Saturday night and Sunday at the nearby house of their friend, Latesha Winston and her two children. The power was out in the entire neighborhood, however, so when they heard that there was an American Red Cross shelter open at the Garner United Methodist Church in Garner, NC, they all took refuge there.

Red Cross Shelter Manager Judy Cox said that many of the families staying at the shelter have similar stories. They have lost power, some have had their homes destroyed, and all are extremely grateful for the Red Cross help in their time of trial.

“This is the first time that we have ever stayed at a Red Cross shelter, but we know about homeless shelters from the 93 days we were without a place to call home,” Brisbon said. “Your shelter here is so much nicer than that other place where we stayed, and all of your people are so kind to us and treat us wonderfully. The Red Cross is really a blessing, and we thank you from the bottom of our hearts.”

Brisbon and her family are not sure what they will do next. Their home has been condemned and they must now find a new place to live, but they have been through tough times before and are positive that they will make it through this challenge that life has thrown at them.